Thermo Fisher Scientific Director of Operations (Systems IT) in Fremont, California

Job Description

When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals.

How will you make an impact?

The Director, Operations Systems will lead and oversee all operations systems activities for the Niche Diagnostics business unit ensuring a strong focus on and alignment with customers globally. Provide leadership and coordination for the development of long-range systems plans and projects to align to the Annual Operating Plan, Strategic Plan and the Company 2030 vision. Develop strategies for the global operations systems/tools functions and work to improve overall performance across all operations functions - technical operations, manufacturing, manufacturing engineering, warehouse, planning, logistics, ERP, facilities, and EH&S.

What will you do?

The Director, Operations Systems will interact with all areas and levels within the Niche business unit, using a multi-disciplinary approach to developing long-term systems needs to support efficient business operations.

  • Direct and coordinate the business unit’s systems operations to support the achievement of all functional metrics including on time delivery, CAS, demand based capacity throughput, safety, quality, cost and continuous improvement through lean leadership.

  • Create, review and approve the implementation of operations systems improvement objectives that support the annual operation plan.

  • Align systems to assure compliance with all GMP, ISO, FDA, OSHA and other company manufacturing and safety guidelines. Ensure quality systems are effectively maintained to achieve strong levels of GMP/ISO/FDA/OSHA compliance.

  • Align systems with regional supply chain strategies to support evolving business requirements and global supply chain strategies in partnership with divisional, regional and external stakeholders.

  • Assure generation of systems data to support meeting financial targets, key measurements and benchmarks including productivity, operating income, revenue, margins, inventory, and growth.

  • Develop specific short-term and long-term goals and systems plans with supporting budget requests and financial estimates.

  • Create and drive a culture of strong focus on the customer and the customer experience.

  • Support all systems needs to accomplish continuous improvement in quality, customer service, manufacturing cycle time and total cost by advocating and driving the PPI Business System. Drive strategies to decrease costs at least 3% per year across the organization.

  • Engage and help drive routine, disciplined operational reviews that cascade through the organization to the warehouse floor, enabling rapid escalation of performance issues and objective evidence of strong performance to be rewarded.

  • Build strong connections and work as one global team internally with the sales organization, Operations, senior leaders in the Division and Group.

  • Collaborate with senior leaders of major customers and internal stakeholders to provide outstanding service in line with their expectations.

  • Demonstrate role model leadership through integrity, intensity, innovation and involvement and a focus on delighting our customers.

How will you get here?

  • B.S. Degree in Chemistry, Industrial Engineering, or other scientific/technical discipline required. Advanced degree such as MBA or Masters preferred.

  • 10+ years experience in Operations or Engineering with expertise in managing and developing teams in a manufacturing and/or distribution operations environment is required, preferably with exposure to high volume, high mix, reagent, antibody and controls immunoassay production in an inter-disciplinary manufacturing environment.

  • Extensive previous experience in a diagnostic manufacturing environment with thorough knowledge of a variety of laboratory chemicals, potentially hazardous chemicals, human source materials, and reagent manufacturing activities.

  • Extensive, in-depth understanding and experience with IT systems (ERP, MES, WMS etc.) including hands-on experience with systems implementation and trouble shooting.

  • Advanced understanding and ability to adhere to established quality standards and regulatory compliance requirements for medical device or diagnostics

  • Technical skills in manufacturing techniques, FDA, GMP, ISO 13485 compliance, process improvement and process development.

  • Exceptional project management and supply chain optimization experience

  • Exposure to global operations including but not limited to 3PL, international distribution, including packaging labeling, export documentation, duties, and regulatory approvals.

  • Experience in implementing or working with an effective continuous improvement i.e. LEAN, Six Sigma, etc.

  • Broad knowledge of P&L, Balance Sheet, NPV/ROI, and cost accounting principles.

  • A strong balance of analytical skills and action orientation to drive sustaining results with intensity, at times demonstrating the confidence, conviction and collaboration to innovate new strategies and methodologies.

  • Track record of achieving results and proven ability to clearly identify and communicate a cogent vision; effectively manage through ambiguity and uncertainty, take appropriate risks and make sound and timely decisions.

  • Excellent communication, executive presentation, and leadership skills with a collaborative approach to problem solving

  • Collaboration skills – Able to effectively collaborate with peers in other functions and with colleagues in other businesses or divisions

  • Superior organizational skills with ability to multi-task and balance complex and routine work activities.

  • Ability to lead, motivate and influence others. Highly talented at team building, coaching and mentoring with a passion for inspiring others at all levels of the organization.

  • Ability to travel globally as business requires (10% minimum).

At Thermo Fisher Scientific, each one of our 65,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.

Apply today! at

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.