Thermo Fisher Scientific Senior Manager, Global Sales Training in Lenexa, Kansas
When you join us at Thermo Fisher Scientific, you’ll be part of a smart, driven team that shares your passion for exploration and discovery. With revenues of $22 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.
Driven by our goal oriented team of service experts, the Microbiology Division (MBD) is a trusted supplier of a broad range of high quality media and diagnostic products used in clinical, industrial, research, and academic laboratories. For over 30 years, the group consisting of over 2,000 employees has been highly dedicated to microbiology and provided superior product performance and expert, responsive customer support to laboratories nationwide.
This position will be based in Lenexa, KS or close proximity to major airport within the United States with ability to travel both within and outside of the US on a regular basis.
How will you make an impact?
The Sr. Manager, Global Sales Training is responsible for all aspects of training and development within the Microbiology Division sales team.
What will you do?
This person will develop, coordinate, administer and assess all training programs for; new hire sales professionals, current sales professionals, sales management and corporate account staff. Training will consist of; new employee orientation and on-boarding, technical product education, market and competitive overview / positioning, selling skills, account development strategy, territory management, presentation / communication skills and other skills training determined by a thorough training needs analysis with organizational input and feedback. A leadership development curriculum for Regional Business Managers / Country Managers will be required to be developed to support the efforts of the management team in their overall general management and team leadership skills.
Complete a training gap assessment for the Sales organization to determine training and development needs for new and tenured Sales professionals.
Develop a strategic and tactical plan with milestones and timing for new employee orientations, product training sessions, and sales skills.
Develop field sales training curriculum for current sales professionals and the management team. Evaluate the opportunity for regional mentor programs to support new hire training curriculum.
Co-develop Technical Sales Representative curriculum, training programs and training materials with Marketing, Technical Service, Customer Service and other departments as needed.
Maintain a library of up-to-date training information, electronically and/or in hard copy.
Coordinate the scheduling of appropriate Marketing and other in-house personnel for all technical and product training classes to be conducted during new employee training, and national and regional sales meetings.
Serve the role of primary trainer for all sales and territory management programs.
Develop advanced management training, coaching programs and materials for the sales management team.
Conduct field travel with tenured and newly trained territory sales representatives to determine performance gaps, assess progress in professional skills development and provide feedback to Regional Business Manager / Country Manager.
Work closely with Marketing to provide input in the development of useful sales promotional materials, new product launches, product refresh materials, competitive analysis & positioning, and other identified training needs.
Create training summary documents which provide results of new hire training progress and work closely with Regional Business Managers /Country Managers to review information by scheduling regular cadence of communication / calls.
Assess and evaluate 3rd party training and educational resources to support sales training programs and curriculums including; e-learning tools, classroom skill trainings, leadership development programs, and other agreed upon training and development needs.
Other duties may be assigned as the need arises.
How will you get here?
- Possess BA or BS degree in Medical Technology, Microbiology or Life Science field or equivalent experience.
- Demonstrated experience in sales training including having developed a training program in the past.
Knowledge, Skills, Abilities
Working knowledge of laboratories (clinical or industrial) through work history or previous sales, marketing, and/or training experience preferred.
Ability to collaborate and partner across a dynamic, matrixed organization.
Prior sales, marketing, and/or sales training experience in clinical diagnostics, with demonstrated successful achievements.
Excellent assessment, curriculum development, selling, communication, presentation, interpersonal, planning and organization skills.
Ability to travel about 70% of the time globally.
At Thermo Fisher Scientific, each one of our 70,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.
If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, click here at https://jobs.thermofisher.com/page/show/eeo-affirmative-action-statement#accessibility for further assistance.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.