Thermo Fisher Scientific Scientist III, Field Applications FAS in Remote / Field, Connecticut

Job Description

When you join us at Thermo Fisher Scientific, you’ll be part of a smart, driven team that shares your passion for exploration and discovery. With revenues of $20 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.

Position Summary:

A cell culture field applications specialist (FAS) is the primary technical interface between the internal team and the external customers. The primary function of the FAS is to provide technical consulting and troubleshooting for the customer enabling them to identify the best cell culture solutions to meet their needs. In this role, the FAS will work with a cross functional team to support the needs of our customers. The FAS will work independently and in collaboration with the commercial team to bring these solutions to our customers. Additionally, the FAS plays a critical role in supporting R&D and Product Management in identifying new product development opportunities. The FAS will support customers with cell culture activities related to protein and virus production as well as cell and gene therapy applications. Discussions and needs will vary based on the customer, but may include; transient and stable cell line development, medium and feed selection and optimization, and process development and scale-up.

Responsibilities:

  • Schedule and coordinate face to face technical interactions with customers.

  • Lead technical product specification, application and protocol optimization discussions with clients and prospects for the Cell Culture product portfolio in the Bioproduction Division (BPD) offering.

  • Assist commercial team in identifying customer opportunities, needs, determine technical feasibility of custom media requests and media/process optimization opportunities in consultation with the Senior FAS for the Eastern Half of the US.

  • Serve as the primary field-based technical interface to potential and existing BPD customers

  • Provide troubleshooting on issues that arise related to end-User’s technical skills, cell-line selection, experiment design and results of media development/optimization process

  • Leverage your advanced and continually expanding knowledge of our Cell Culture products & services and the biopharmaceutical development & production process to provide effective recommendations to the customer on Cell-line selection, media selection and optimization, feed & process selection and optimization, and adoption of Gibco Bioproduction services.

  • Facilitate efficient communication between commercial team and the Cell Culture business unit and production site in USA through the Senior FAS and Senior Manager, Application Scientists.

  • Participate in training programs and seminars to external customers to increase customer awareness of the cell culture product line & services, core competencies and increased technical skills of the BPD team

  • Collaborate with R&D and provide recommendations on how products can be improved, and also inform product management of new technologies that could complement our existing range from the perspective of identified customer needs

  • Maintain awareness of competitor activities and innovations within our accounts, and the marketplace generally, ensuring that relevant information is circulated within our organization in an effective and timely manner

  • Participate in key industry conferences.

Minimum Qualifications:

  • Bachelors or Master’s degree in Biology, Chemistry, Biochemistry, Engineering or related discipline.

  • Minimum 4 years of industry technical experience in cell culture and process development. Hands-on work experiences in large-scale mammalian cell culture, and experience at a pharmaceutical production company preferred.

  • Understanding of operations within a cGMP regulatory environment

  • Experience in interacting with external clients and ability to present technical content to small and large audiences.

  • Ability to work as part of a highly effective team of professionals

  • Self-motivated, proactive work ethics. Able to work independently with limited day-to-day supervision of the manager.

  • This is a report position and up to 50% travel will be required. Most travel will be contained within the greater Boston Area, but additional US or International Travel may be required.

At Thermo Fisher Scientific, each one of our 70,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer. Apply today http://jobs.thermofisher.com .

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.