Thermo Fisher Scientific Product Quality Engineer - Ion Chromatography in Sunnyvale, California
When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals.
How Will You Make an Impact?
This is a key role on the Quality team impacting Product Quality and Customer Experience for the leading manufacturer of Ion Chromatography products worldwide. This global role will lead cross-functional projects to conduct failure analysis resulting in technical redesign of product, process or application. The success of this role is measured by significantly lowered warranty costs, improved product quality measures and higher customer satisfaction through an extraordinary quality experience with Ion Chromatography Systems. This position offers career growth into a QA/QE role for Design for Quality in time. The Product Quality Engineer reports to the QualityAssurance and Regulatory Affairs senior manager.
What will you do?
Conduct Failure analysis on warranty parts directly or working with ManufacturingEngineering, Product Support and Sustaining Engineering functions as appropriate
Design, conduct or lead subsequent projects to resolve root cause of failure analysis
Incorporate use of Quality Tools, such as: 8D Corrective Action, Error Proofing, FailureModes and Effects Analysis (FMEA), Design for Manufacturability (DFM), Statistical Process Control (SPC), Design Validation and Process Validation testing (DVT/PVT), and Critical to Quality (CTQ) documentation
Manage cross functional project portfolio
Periodic progress reports with emphasis on metric improvements and problem resolution
Work closely with Division Product Quality to leverage data & information to prioritize and ead improvement projects
Deep dive data analysis as needed for specific RCA identification as appropriate.
Lead or participate in management reviews, quality reviews/reporting, failure analysis and complaint resolution activities as indicated
Ensure products and processes remain compliant to relevant regulations and standards including safety, EMC, chemical and environmental regulations under an ISO 9001:2015 QMS.
How will you get there?
Bachelors or Masters Degree in Engineering, Chemistry, Physics or equivalent experience
Demonstrated experience conducting Failure Analysis with PPI or LEAN tools
2+ years of experience managing a project portfolio or program management
Demonstrated use of PPI or LEAN Six Sigma
Demonstrated effectiveness at data driven presentations to influence actions on business impact
Demonstrated communication and influence skills
Demonstrated cross functional leadership and collaboration skills
Demonstrated ability to use data analysis tools such as Microsoft Excel Pivot Tables, DOMO or Minitab
Proficiency with Microsoft Office Suite
Familiarity with SAP, or ERP, queries very helpful.
5 + years of experience in Quality Assurance/Engineering or Field Customer Experience desirable
Experience with product and/or process validation a plus
Able to travel occasionally (<10%) nationally and internationally
Familiarity with new product introduction processes desirable
DfX also desirable
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.