Thermo Fisher Scientific Systems Analyst in Swedesboro, New Jersey

Job Description

When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals.

Priority Solutions International, part of Thermo Fisher Scientific, is a Life Science specialty logistics provider. Our focus on product integrity across the full supply chain including samples, urgent care and trade product is best-in-class and aligned with Life Science Quality Assurance requirements. Our industry business intelligence across multiple clients, adherence to regulatory requirements and deviation prevention mechanisms provides both tangible and intangible cost savings. This is why the largest global pharmaceutical companies have come to rely on us to support their very specific logistics needs.

The Software Analyst provides support and oversight of the internally developed and “off the shelf” applications used to enable various business functions.

Key Responsibilities:

  • Oversee installation, configuration, integration and support software that is either developed in-house or acquired from vendor

  • Monitor systems for uninterrupted IT service. Research and diagnose complex software problems.

  • Supports maintaining overall system compliance in regard to Validation, Change Control, and Disaster Recovery.

  • Review computer system capabilities, workflows, and scheduling limitations to determine if requested program or program change is possible within existing system

  • Upgrade system and corrects errors to maintain system as part of the IT Software Development Life Cycle after implementation

  • Setup and maintain and documentation processes and procedures

  • Develop training programs for users and other IT staff members

  • Comply with company’s Global IT Policies & Procedures

  • Perform other duties as assigned

Minimum Requirements/Qualifications:

  • Bachelor’s degree in IT or equivalent experience, Masters preferred

  • 2-5 years of experience supporting a variety of technical applications in a fast-paced, large company environment

  • Excellent customer service skills required.

  • Able to assume and complete assignments independently

  • Ability to explain and champion technical concepts to a broad audience

  • Strong analytical skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements. Knowledge of MS SQL and scripting writing SQL scripts a plus.

  • Strong interpersonal and excellent documentation. Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.

Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with revenues of more than $20 billion and approximately 65,000 employees globally. Our mission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics, deliver medicines to market and increase laboratory productivity. Through our premier brands – Thermo Scientific, Applied Bio systems, Invitrogen, Fisher Scientific and Unity Lab Services – we offer an unmatched combination of innovative technologies, purchasing convenience and comprehensive services.

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Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.